Privacy Policy

Privacy Policy

Thank you for visiting ("Website"), a website of Royal Appliance Mfg. Co. doing business as TTi Floor Care North America, ("TTI"). TTI knows that you care how information about you and your company, where applicable, is used and shared, and TTI appreciates your trust. This Web Site Privacy Policy ("Policy") provides you with information concerning TTI's practices and procedures as they relate specifically to information TTI collects at this Website.


TTI wants you to understand how and why TTI collects, uses and discloses the personal information about you and your company, where applicable, on TTI's Website. If you have additional questions or would like further information on this topic, please feel free to write to TTI at TTI may update this Policy from time to time, so please check this Policy periodically for changes.




TTI gathers information from you in order to provide you with superior service, communicate information that TTI believes will be of interest to you and to administer TTI's business.

We may collect the following Data, which includes personal Data, from you:

a. name;

b. job title;

c. contact information such as email addresses and telephone numbers;

d. financial information such as credit / debit card numbers;

e. IP address (automatically collected);

f. business operations and development information.


TTI does not collect any personal information about you at this TTI Website provided to TTI voluntarily provided by you or an authorized agent intending to, or having entered into, a contract with TTI. TTI defines “personal information” as information that is unique to you, and might include your name, user name, email address, business address or phone number. TTI will also collect information about your company if you choose to provide it. Generally, TTI needs this basic information about you to set up your account, to administer TTI's business and to send you emails if you choose to receive them. If you encounter a screen or page that requests information you do not want to share with TTI, do not enter the information and do not proceed with that screen or page.


If you do provide TTI with personal information, TTI will only use it for the purposes described where it is collected or to aggregate data in a manner that does not identify you or your company, and TTI will not sell, license, transmit or disclose this information outside of TTI or its affiliates unless (1) you expressly authorize TTI to do so, (2) it is necessary to allow TTI's trusted service providers or agents to provide services for TTI, (3) in order to provide TTI products or services to you, (4) it is disclosed to entities that perform marketing or data aggregation services on TTI's behalf, or with which TTI has joint marketing arrangements, (5) it is necessary in connection with a sale of all or substantially all of the assets of TTI or the merger of TTI into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which TTI is not the survivor, or (6) otherwise as TTI is required or permitted by law.

If you are a California resident, you may ask TTI to refrain from sharing your information (whether collected online or offline) with third parties for their marketing purposes. California residents may also elect to opt-out from the selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, personal information by TTI to another business or a third party for monetary or other valuable consideration. Please tell TTI your preference by contacting TTI as indicated in the "Contacting TTI" section of this Policy.


If you are a Nevada resident, you may ask TTI to refrain from selling or exchanging your information for monetary consideration to any person to license or sell the covered information to additional persons. You may opt-out of the sell of your information by contacting TTI as indicated in the "Contacting TTI" section of this Policy.




TTI is strongly committed to preserving online privacy for all of TTI's Website visitors, including children. This Website is designed for use only by adults age 18 and older. Consistent with the Children's Online Privacy Protection Act, TTI will not knowingly collect any information from children under the age of 13.




TTI appreciates your questions and comments about TTI's Website and welcomes your email messages to mailboxes listed on TTI's Website. TTI will share your messages with those within the TTI organization who are most capable of addressing the issues contained in your message. TTI will keep a copy of your message until TTI has had an opportunity to address your concerns. TTI may archive your message for a certain period of time or discard it, but your email address will not be used for any other purpose not otherwise described in this Policy or on the Website.




TTI restricts access to personal information collected about you and information collected about your company, if applicable, at TTI's Website to TTI's employees, its affiliates' employees, or others who need to know that information to provide services to you or in the course of conducting TTI's normal business operations. While no website can guarantee security, TTI maintains appropriate physical, electronic, and procedural safeguards to protect your personal information and your company's information, if applicable, collected via the Website. TTI protects its databases with various physical, technical and procedural measures and we restrict access to such information by unauthorized persons. TTI also advises all TTI employees about their responsibility to protect customer data and TTI provides them with appropriate guidelines for adhering to TTI's business ethics standards and confidentiality policies.


TTI does not guarantee that any information you provide will not be intercepted by a third party during transmission over any public networks or otherwise. You bear the risk of communicating with TTI electronically and TTI is not responsible for any resulting loss or damage





Keeping information accurate and up to date is important to TTI. You can personalize your use of TTI's Website by becoming a registered user and by doing so, TTI is better able to assist you with your specific needs. Once registered, you can review and maintain your account information at anytime. Your account information is secure and is accessible by using a password that you select. Do not share your password with anyone.




For your convenience TTI may provide links to other websites and web pages that TTI does not control. TTI cannot be responsible for the privacy practices of any websites or pages not under TTI's control and TTI does not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.




 A cookie is a piece of information which a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience and have not been known to transmit computer viruses or otherwise harm your computer. Many cookies last only through a single website session, or visit. Others may have an expiration date, or may remain on your computer until you delete them.


TTI may use cookies for a number of purposes - for example, to maintain continuity during a user session, to gather data about the usage of TTI's Website for research and other purposes, to store your preferences for certain kinds of information and marketing offers, or to store a user name or encrypted identification number so that you do not have to provide this information every time you return to TTI's Website.


TTI's cookies will track only your activity relating to your online activity on this Website, and will not track your other Internet activity. TTI's cookies do not gather personally identifiable information.


 You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain TTI online products and services or Website features.


TTI may occasionally use other companies to set cookies on TTI's Website and gather cookie information for TTI. In some cases, TTI may also use another company to operate web servers for TTI's Website. TTI uses the cookie information gathered by these companies in the same manner as stated above.

 In addition to the information TTI collects from cookies, TTI also obtains information which you provide to TTI online - or through other communication with TTI. In some cases, TTI retains both the cookie information and/or the information you provide to TTI online. In other cases, TTI only retains the cookie and/or online information you give TTI if you request TTI to do so for your use in subsequent sessions.


An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit TTI's Website, TTI may view the IP address of the device you use to connect to the Internet. TTI uses this information to determine the general physical location of the device and understand from what regions of the world TTI's Website visitors come. TTI also may use this information to enhance TTI's Website or to determine your eligibility to participate in promotions (such as one per IP address).

Certain pages on TTI's Website contain "Web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.




If you are visiting TTI's Website from outside the United States, please be aware that your information may be transferred to, stored or processed in the United States, where some of TTI's servers are located. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that TTI takes steps to protect your privacy. By using TTI's services, you understand that your information may be transferred to TTI's facilities and those third parties with whom TTI shares it as described in this Policy.




TTI may change this Policy at any time and from time to time. The most recent version of the Policy is reflected by the version date located at the bottom of this Policy. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.




If you have any questions about this Policy or would like to learn more about how TTI protects privacy, please contact TTI as directed on TTI's Website.


Last updated: September 30, 2019

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